Frequently Asked Questions

A simple overview of who can hire and drive, including age limits, license types, and rules for additional drivers.

A quick overview of the vehicles we offer, including transmission types, fuel options, winter suitability, and 4WD/AWD availability.

A clear outline of what’s included in every rental, what optional extras are available, and how to manage add‑ons.

A guide to how booking works, covering quotes, timing, payment options, confirmation, changes, and cancellations.

A practical guide to completing Online Check‑in, getting to the branch, meeting pickup requirements, and knowing what to do during your rental.

An overview of the return process, including timing, after‑hours options, bond release timeframes, and what happens with early or late returns.